1. General Information

Paradise Moving (“we,” “our,” “us”) provides moving, labor-only, and related services within South Carolina. These Terms govern your use of our website and all services provided by Paradise Moving.

If you do not agree with any part of these Terms, please do not use our services.

2. Service Eligibility

To book a move, you must:

• Be at least 18 years old

• Provide accurate contact details

• Have legal authority over the property being moved

We reserve the right to refuse service for safety, legal, or logistical reasons.

3. Scheduling & Cancellations

• Booking Confirmation: A move is confirmed once we provide written or verbal confirmation.

• Rescheduling: You may reschedule based on our availability.

• Cancellations: Cancellations may be subject to a fee if made without reasonable notice.

Any deposits or fees will be clearly communicated before booking.

4. Pricing & Payments

• Prices are based on factors including labor required, distance, item difficulty, and time.

• Additional fees may apply for specialty items, packing materials, or unexpected labor.

• Payment is due immediately upon completion of service, unless otherwise agreed.

5. Customer Responsibilities

Customers must:

• Ensure safe access to the property

• Inform us of specialty or heavy items in advance (e.g., pianos, safes, pool tables, hot tubs)

• Properly pack loose items unless hiring us for packing

• Secure or remove fragile, hazardous, or restricted items

Paradise Moving is not responsible for delays caused by customer inaction, inaccurate information, or unsafe conditions.

6. Items We Cannot Transport

For safety and regulatory reasons, we do not move:

• Firearms, ammunition, explosives

• Hazardous chemicals

• Illegal substances

• Perishable or live items

• Anything prohibited by state or federal law

If unsure, please ask before your move date.

7. Liability & Damage Policy

We take great care with every move. However:

7.1 Limited Liability

Paradise Moving is not responsible for:

• Items packed by the customer

• Pre-existing damage

• Normal wear during moving

• Items of extraordinary value not disclosed before the move

• Damage due to structural issues in furniture (e.g., weak joints, particle board)

7.2 Claims Process

Damage claims must be submitted in writing within 48 hours of service completion.
We may request photos or documentation.

8. Specialty Items

Heavy or delicate items (pianos, safes, hot tubs, pool tables, etc.) may require additional labor, equipment, and fees.
Paradise Moving reserves the right to decline moving an item if it presents a safety risk.

9. Website Use

You may use our website for lawful purposes only.
You may not:

• Copy or redistribute content without permission

• Attempt to access restricted areas or systems

• Use our site for fraudulent or harmful activities

All intellectual property (logos, content, images) belongs to Paradise Moving.

10. Privacy Policy

Personal information submitted through our website is handled according to our Privacy Policy.
We do not sell customer data.

11. Service Availability

We strive to provide consistent, reliable service but cannot guarantee:

• Exact timing

• Availability on specific dates

• Uninterrupted access to our website

Weather, traffic, and unexpected events may impact scheduling.

12. Termination of Services

We reserve the right to cancel or refuse any service for reasons including:

• Unsafe work conditions

• Customer misconduct

• Fraudulent activity

• Violations of these Terms

13. Governing Law

These Terms are governed by the laws of the State of South Carolina.
Any disputes will be resolved in accordance with South Carolina state law.

14. Changes to Terms & Conditions

We may update these Terms at any time.
Continued use of our website or services means you accept any changes.